Polycom Wireless DECT Support Services
The Polycom Wireless DECT range of products now benefit from the Polycom Support Services portfolio. The Support Service network is ready to help you optimise your environment so you can use your investment in Polycom technology to maximise your business advantage.
Polycom Global services offer a global network of tools, people and processes which are focused on partnering with you to achieve your business needs, resolving any issues you may experience and restoring you to optimal performance in the shortest time.
The Support Services available:
Premier
Advanced parts replacement service available for all Wireless DECT Products
- Telephone technical support – Monday through Friday, or per agreement
- Access to high-level engineering expertise to resolve complex technical problems
- Advance parts replacement – Provides expedited replacement of all covered, failed hardware parts
- Software updates and upgrades* to correct errors or to enable new features and product functionality
- Unlimited access to our extensive online KnowledgeBase
Wireless Five
Five Day Parts replacement service available for Wireless DECT Handsets only.
- Telephone technical support – Monday through Friday, or per agreement
- Access to high-level engineering expertise to resolve complex technical problems
- Five Day parts replacement – Provides replacement of all covered, failed hardware parts
- Software updates and upgrades* to correct errors or to enable new features and product functionality
- Unlimited access to our extensive online KnowledgeBase
*Supplied when available