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Polycom Wireless DECT Support Services

The Polycom Wireless DECT range of products now benefit from the Polycom Support Services portfolio. The Support Service network is ready to help you optimise your environment so you can use your investment in Polycom technology to maximise your business advantage.

Polycom Global services offer a global network of tools, people and processes which are focused on partnering with you to achieve your business needs, resolving any issues you may experience and restoring you to optimal performance in the shortest time.

The Support Services available:

Premier

Advanced parts replacement service available for all Wireless DECT Products

  • Telephone technical support – Monday through Friday, or per agreement
  • Access to high-level engineering expertise to resolve complex technical problems
  • Advance parts replacement – Provides expedited replacement of all covered, failed hardware parts
  • Software updates and upgrades* to correct errors or to enable new features and product functionality
  • Unlimited access to our extensive online KnowledgeBase

Wireless Five

Five Day Parts replacement service available for Wireless DECT Handsets only.

  • Telephone technical support – Monday through Friday, or per agreement
  • Access to high-level engineering expertise to resolve complex technical problems
  • Five Day parts replacement – Provides replacement of all covered, failed hardware parts
  • Software updates and upgrades* to correct errors or to enable new features and product functionality
  • Unlimited access to our extensive online KnowledgeBase

*Supplied when available

www.polycom.eu provides product specific information for telepresence, voice and video conferencing customers in Europe, the Middle East and Africa regions.

270 Bath Road Slough Berkshire SL1 4D UK. Other regional offices.

Sales enquiries: +44 (0) 1753 723000

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