- Europe, Middle East & Africa
- [change]
- English
- Phone Polycom
- Solutions
- Products
Telepresence & Video
- Telepresence Solutions
- Video Conference Systems
- Management Applications
- Conferencing Infrastructure
- Recording and Streaming
- Security and Remote Access
- Accessories
Voice
- Desktop Solutions
- Wireless Solutions
- Conferencing Solutions
- Applications
- Accessories
Products A – Z
Resources
- ROI Tools
- White Papers
- Glossary
- Visio Stencil Library
- Telepresence & Video Education Center
- Using Video & Telepresence
KIRK 70-Handset Series
Professional application-enabled handset for healthcare.
Learn moreHigh Profile Technology
New High Profile technology requires less bandwidth - saves money.
Learn more
- Services
Professional Services
- Unified Communications Services
- Usage Adoption Assessment Service
- Go Green Assessment Service
- Network Consulting
- Performance Benchmarking and Best Practices Assessment
- Project Management
- Implementation Services
- Wireless Application Integration
Support Services
- Immersive Telepresence Support
- Video Conferencing Support
- Voice Product Support
Learning Center
- User Training
- Administrative & Support Staff Training
- Certification Programs
- Credit Packs
Service Partners
- Partner Service Programme
- Immersive Telepresence Service Providers
Services A – Z
Learning Centre
Build proficiency in collaboration technology
Learn moreGo Green
Productivity and efficiency = carbon savings
Learn more
- Support
Video
- HDX Series
- Converged Management Application CMA Desktop
- QDX 6000™
- V Series
- VSX™ Series
- RPX™ HD Series
- TPX™ HD
- Instructor™ FS
- Executive Collection
- PVX™ Software Application
- Video Control Application
- PowerCam Presenter™
- Other Video
Voice
- SoundStructure™
- SoundStation
- SoundStation IP Series
- Business Media Phones
- SoundPoint
- SoundPoint IP
- Vortex
- Polycom Communicator
- Polycom QSX™
- VoiceStation
- CX Series
- DECT Communications
- Wi-Fi Communications
Network
- Management & Scheduling
- Collaboration & Conferencing Platforms
- Video Recording, Streaming and Content Management Solutions
- Security - Firewall Traversal
Strategic Partner Solutions
RMA (Returns)
Support Ticket
Product Registration
Licence and Product Activation
Service Policies
- Polycom Product Warranty Guide
- Polycom SpectraLink Product Warranty Guide
- Product Discontinuance
- Polycom Pay Per Incident Support
Partner Support Resources
Feature Request
- Partners
Strategic Global Alliances
- Avaya
- BroadSoft
- Cisco
- HP
- IBM
- Juniper
- Microsoft
- Siemens
Partner Programs
- Channel Partners
- Polycom ARENA
- VoIP Interoperability Programs
- VIEW Certification Program
- SCMA Certification Program
Partner Resource Center
- Company
The Polycom Advantage
About Us
- Corporate
- Unified Collaboration
- Global Sustainability
- Global Citizenship
- Executive Team
- EMEA Management Team
- Technology
Investor Relations
- Corporate Governance
- News, Events & Webcasts
- SEC Filings
- Annual Reports
- Financials
- Stock Information
- Analyst Coverage
- Frequently Asked Questions
- Contact Us
News Room
- Press Releases
- Polycom in the News
- Media Contacts
- Social Media
Customer Success
- Customer Stories A - Z
- Customer Stories by Industry
- Customers in the News
- Customer Awards
- Customer Reference Program
Awards
Events
- Webcast Replays
Careers
Careers at Polycom
Find job openings
Apply today
Customer Stories
Companies worldwide use Polycom to maximum advantage
Learn morePodcasts
Great insights into unified collaboration
Learn more
HDX 8000
Search our knowledge base or browse our documentation for answers to your support questions.
Knowledge Base
Search User Guides, Release Notes & More
PLEASE NOTE: To upgrade to HDX v2.6, the HDX system requires an upgrade key. For instructions on upgrade key retrieval, please see Software upgrade on a HDX Series System.
If you go to retrieve your activation key for HDX v2.6 and get alerted with “available but not entitled” please contact your Polycom Channel Partner.
Downloads
Setup & Maintenance Documents
- Setting up the Polycom HDX 8000 Series System
- U.S. DoD Deployment Guide
- Administrator's Guide for Polycom HDX Systems
- Installing Polycom HDX Software and Options
- Integrator's Reference Manual for Polycom HDX Systems
- Network Planning Worksheets for Video Conferencing
- Guides for the SoundStation IP 7000 Connected to a Polycom HDX System (in Unsupported VoIP Environments)
