- Europe, Middle East & Africa
- [change]
- English
- Phone Polycom
- Solutions
- Products
Telepresence & Video
- Telepresence Solutions
- Video Conference Systems
- Management Applications
- Conferencing Infrastructure
- Recording and Streaming
- Security and Remote Access
- Accessories
Voice
- Desktop Solutions
- Wireless Solutions
- Conferencing Solutions
- Applications
- Accessories
Products A – Z
Resources
- ROI Tools
- White Papers
- Glossary
- Visio Stencil Library
- Telepresence & Video Education Center
- Using Video & Telepresence
KIRK 70-Handset Series
Professional application-enabled handset for healthcare.
Learn moreHigh Profile Technology
New High Profile technology requires less bandwidth - saves money.
Learn more
- Services
Professional Services
- Unified Communications Services
- Usage Adoption Assessment Service
- Go Green Assessment Service
- Network Consulting
- Performance Benchmarking and Best Practices Assessment
- Project Management
- Implementation Services
- Wireless Application Integration
Support Services
- Immersive Telepresence Support
- Video Conferencing Support
- Voice Product Support
Learning Center
- User Training
- Administrative & Support Staff Training
- Certification Programs
- Credit Packs
Service Partners
- Partner Service Programme
- Immersive Telepresence Service Providers
Services A – Z
Learning Centre
Build proficiency in collaboration technology
Learn moreGo Green
Productivity and efficiency = carbon savings
Learn more
- Support
Video
- HDX Series
- Converged Management Application CMA Desktop
- QDX 6000™
- V Series
- VSX™ Series
- RPX™ HD Series
- TPX™ HD
- Instructor™ FS
- Executive Collection
- PVX™ Software Application
- Video Control Application
- PowerCam Presenter™
- Other Video
Voice
- SoundStructure™
- SoundStation
- SoundStation IP Series
- Business Media Phones
- SoundPoint
- SoundPoint IP
- Vortex
- Polycom Communicator
- Polycom QSX™
- VoiceStation
- CX Series
- DECT Communications
- Wi-Fi Communications
Network
- Management & Scheduling
- Collaboration & Conferencing Platforms
- Video Recording, Streaming and Content Management Solutions
- Security - Firewall Traversal
Strategic Partner Solutions
RMA (Returns)
Support Ticket
Product Registration
Licence and Product Activation
Service Policies
- Polycom Product Warranty Guide
- Polycom SpectraLink Product Warranty Guide
- Product Discontinuance
- Polycom Pay Per Incident Support
Partner Support Resources
Feature Request
- Partners
Strategic Global Alliances
- Avaya
- BroadSoft
- Cisco
- HP
- IBM
- Juniper
- Microsoft
- Siemens
Partner Programs
- Channel Partners
- Polycom ARENA
- VoIP Interoperability Programs
- VIEW Certification Program
- SCMA Certification Program
Partner Resource Center
- Company
The Polycom Advantage
About Us
- Corporate
- Unified Collaboration
- Global Sustainability
- Global Citizenship
- Executive Team
- EMEA Management Team
- Technology
Investor Relations
- Corporate Governance
- News, Events & Webcasts
- SEC Filings
- Annual Reports
- Financials
- Stock Information
- Analyst Coverage
- Frequently Asked Questions
- Contact Us
News Room
- Press Releases
- Polycom in the News
- Media Contacts
- Social Media
Customer Success
- Customer Stories A - Z
- Customer Stories by Industry
- Customers in the News
- Customer Awards
- Customer Reference Program
Awards
Events
- Webcast Replays
Careers
Careers at Polycom
Find job openings
Apply today
Customer Stories
Companies worldwide use Polycom to maximum advantage
Learn morePodcasts
Great insights into unified collaboration
Learn more
SoundPoint® IP 321/331
Search our knowledge base or browse our documentation for answers to your support questions.
Knowledge Base
Search User Guides, Release Notes & More
PLEASE NOTE:
Combined download should be used where phones may be running pre-4.0 BootROM.
Split download file is recommended, but requires that all phones are running BootROM 4.0 or newer.
Downloads
- Sample Applications
- SIP Downloads Matrix
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.3 [Combined]
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.3 [Split]
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.3 Release Notes
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.2 [Combined]
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.2 [Split]
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.2 Release Notes
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.1RevB [Combined]
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.1RevB [Split]
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.1RevB Release Notes
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.1 [Combined]
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.1 [Split]
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.2.1 Release Notes
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.1.3RevC [Combined]
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.1.3RevC [Split]
- SoundPoint IP, SoundStation IP and Polycom VVX SIP 3.1.3RevC Release Notes
- SoundPoint IP and SoundStation IP BootROM 4.3.0
- SoundPoint IP and SoundStation IP BootROM 4.3.0 Release Notes
- SoundPoint IP and SoundStation IP BootROM 4.2.2
- SoundPoint IP and SoundStation IP BootROM 4.2.2 Release Notes
- SoundPoint IP and SoundStation IP BootROM 4.2.1
- SoundPoint IP and SoundStation IP BootROM 4.2.1 Release Notes
- SoundPoint IP, SoundStation IP and Polycom VVX BootROM 4.2.0RevB
- SoundPoint IP, SoundStation IP and Polycom VVX BootROM 4.2.0RevB Release Notes
- SoundPoint IP, SoundStation IP and Polycom VVX BootROM 4.2.0
- SoundPoint IP, SoundStation IP and Polycom VVX BootROM 4.2.0 Release Notes
- SoundPoint IP, SoundStation IP and Polycom VVX BootROM 4.1.4
- SoundPoint IP, SoundStation IP and Polycom VVX BootROM 4.1.4 Release Notes
- SoundPoint IP, SoundStation IP and Polycom VVX BootROM 4.1.3
- SoundPoint IP, SoundStation IP and Polycom VVX BootROM 4.1.3 Release Notes
User Documents
Setup & Maintenance Documents
- SoundPoint IP 33x/32x Quick Start Guide
- SoundPoint IP and SoundStation IP Administrator’s Guide - UCS 3.3.0
- SoundPoint IP, SoundStation IP and Polycom VVX Administrator’s Guide - SIP 3.2.2
- SoundPoint IP, SoundStation IP and Polycom VVX Web Application Developer's Guide - SIP 3.2.2
- SoundPoint IP, SoundStation IP and Polycom VVX Administrator’s Guide - SIP 3.2.0
- SoundPoint IP / SoundStation IP Administrator’s Guide – SIP 3.1
- SoundPoint IP / SoundStation IP Web Application Developer’s Guide – SIP 3.1
